Cancellation Of Goods And Returns
You may cancel your Order at anytime within the cancellation period of 7 working days from the day after the day you receive the Goods. You must notify us of the cancellation by email and the following terms shall apply :-
For all finance orders return period is 14 days in line with the loan agreement.
All Goods should be returned unopened and in the original packaging.
All Goods should be returned to us at your own expense. If Goods are not returned in a reasonable time collection of the Goods will be arranged by us and you will be liable to pay the direct cost of collection;
Until Goods are returned to us you will retain the Goods and take reasonable care of them. You will also be under a duty to take reasonable steps to see that the Goods are received by us and not damaged in transit;
Within 14 days of receipt from you of the Goods and provided the Goods are returned unopened, and undamaged, we will refund the amount paid including any delivery charges onto the same card used to make the original purchase. All other costs will be incurred by you.
Please contact us by email firstname.lastname@example.org or call us 0121 285 0450